Last updated: 27 August 2026
Phelix Multispeciality Hospital (“we”, “us”, “our”) operates phelixhospital.com. This page explains what information we collect through this website, why we collect it, and how we handle it.
Information We Collect
When you use the “Book an Appointment” form, we collect the information you provide: your full name, phone number, preferred specialty/department, and preferred date/time. We also record your IP address at the time of submission, solely to help detect and block automated spam.
We do not collect payment details, medical records, or health history through this website. Appointment requests submitted here are booking requests only — our team will call you back to confirm and to discuss any medical details directly.
How We Use Your Information
- To contact you and confirm your appointment request
- To maintain an internal record of appointment requests
- To protect the website from spam and abuse
We do not sell, rent, or share your information with third parties for marketing purposes.
Email Delivery
When you submit an appointment request, an automated notification email is sent to our staff via our email hosting provider (Hostinger) so we can follow up with you. No data is shared with any other outside company for this purpose.
Cookies and Embedded Content
This website may set basic cookies needed for it to function correctly (for example, to remember that a form was submitted). Pages on this site embed content from other websites — such as a Google Maps location and a WhatsApp chat link — which may set their own cookies and collect data according to their own privacy policies. We encourage you to review the privacy policies of Google and WhatsApp/Meta directly.
Data Retention
We retain appointment request records for as long as reasonably necessary for follow-up, coordination, and our internal record-keeping, after which they may be deleted.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below.
Contact Us
Phelix Multispeciality Hospital
SCF-7,8, Tuition Market, Kitchlu Nagar, Ludhiana, Punjab 141001
Phone: 087088 08932
Email: phelixhospital@gmail.com